Introduction

This Privacy Policy explains how Bloomvest Capital collects, uses, stores, and protects your personal information when you visit our website, register for an account, or use our digital banking services. We are committed to handling your data responsibly and transparently. By using the Platform, you consent to the practices described in this policy. If you do not agree with it, please discontinue use of the Platform.

Personal data we collect

When you create and operate an account, we collect information that is necessary to provide our services and to meet our legal and regulatory obligations. The categories of data we collect include the following, and we collect only what we reasonably need for the purposes described in this policy.

1. Identity and contact details such as your name, email address, phone number, and residential address.
2. Verification (KYC) information such as government-issued identification documents and proof of address where required.
3. Transaction data including deposits, withdrawals, transfers, currency swaps, card and beneficiary details, and loan or grant activity.
4. Technical data such as IP address, device and browser information, and cookies collected when you use the Platform.

How we use your personal data

We use the information we collect to operate, secure, and improve the Platform. This includes creating and managing your account, processing deposits, withdrawals, transfers and currency swaps, issuing and managing cards, administering loans and grants, verifying your identity, preventing fraud and money laundering, complying with applicable laws, and communicating with you about your account and our services.

1. To provide and administer your account and process transactions.
2. To meet anti-money-laundering, KYC, tax, and other legal or regulatory requirements.
3. To detect, investigate, and prevent fraudulent or unauthorized activity.

Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, analyze how the Platform is used, and improve performance and security. You can control or disable cookies through your browser settings, though some features of the Platform may not function correctly if cookies are turned off.

Data sharing and disclosure

We do not sell your personal data. We may share information with trusted service providers who help us operate the Platform (such as identity-verification, payment, hosting, and analytics partners), and with regulators, law-enforcement, or other authorities where we are legally required to do so. Any third parties who process data on our behalf are required to protect it and use it only for the purposes we specify.

Data security and retention

We apply technical and organizational safeguards, including encryption and access controls, to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain your information for as long as your account is active and thereafter for the period required to meet our legal, regulatory, and record-keeping obligations.

Your rights and contact

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, or if you have any questions about this Privacy Policy or how your data is handled, please contact us at support@bloomvestcapital.com. We may update this policy from time to time, and any changes will be posted on this page.